The end goal is simple: a ratified collective agreement that meets the current and future needs of your organization. Reaching that goal is rarely a simple process. We reduce the complexity by leading your organization through the preparation, negotiation, and implementation stages of collective bargaining. We do this by applying what we've learned through 45 rounds of bargaining as we effortlessly wear the multiple hats that every employer needs in bargaining: project manager, master communicator, drafter of language, labour relations expert, financial analyst, HR strategist, team builder, tactful diplomat, and above all, tireless problem solver.
Grievances & Arbitration
Most leaders and HR professionals cringe when they hear the words "we have a grievance". We rise to the challenge of being able to solve a complex problem. We resolve grievances in a number of different ways: we can help you develop resolution strategies, we can mediate discussions between the parties in dispute, or if all else fails, we can represent the employer's interests as a nominee in arbitration. Whatever path we take, our commitment to you is to get to the root of what triggered the initial dispute so you reduce the risk of seeing the same grievance reappear at a later date.
“Leaders aren’t born, they are made. And they are made just like anything else, through hard work.” (Vince Lombardi) We know the hard work that it takes to continue to grow and develop as a leader because we've spent the last 20 years both leading teams and advising other leaders. Whether working with one leader or an entire leadership team, we help to assess what needs to be done to develop more effective leaders and then implement a practical and measurable plan to ensure the hard work is producing the desired results.
You've received an allegation that an employee in your workplace has acted inappropriately. The steps that you take immediately after receiving an allegation will have a significant impact on the health of your workplace. So what do you do? Short answer: contact us. Long answer: we will work through a systematic process tailored to the circumstance that will shed as much light as we can on what happened and help you determine your next steps.
What exists in every organization and can be either constructive or destructive? If you answered "conflict", then you'll know how important it is to work through differences in a healthy manner. We are uniquely wired to support you in working through any conflict situation. Our formal training in mediation is blended with decades of practical experience successfully resolving a wide variety of workplace conflict. We focus on getting to the root of the conflict, finding out what is really important to those involved, and supporting them to develop their own solutions.
“Get the fundamentals down and the level of everything you do will rise.” (Michael Jordan) When applied to an organization, this means hiring the right people, compensating them appropriately, and keeping them engaged and performing at their best. HR fundamentals also involves exiting employees from the organization in professional manner. We share our breadth of experience from multiple employers and industries to ensure the HR foundation of your organization is solid and responsive to change.
Policy & Process
Simple, clear, and compliant. Are those the top three words your employees and volunteers would use to describe your HR policies and processes? If not, then we should talk. We know that organizations don't always have the time or expertise to invest in developing effective HR policies and processes. We can fill that gap by helping you in two tangible ways. First, we help you sort through the many changing inputs that will influence your people policies and processes, such as legislation, organizational culture and stakeholder expectations. Then we apply our mantra of simplicity, clarity, and compliance to document policies and processes that will support your employees and volunteers as they work to achieve your organization's vision.
Coaching & Mentoring
The only thing worse than facing a challenging situation at work is feeling that you are facing the challenge alone. We've been fortunate enough to have coached and mentored over 50 HR and LR professionals at various stages of their careers. There is nothing we love more than helping someone work through people challenges that seemed too big or intimidating to tackle, and in doing so, supporting that individual to grow and develop into more than they thought possible.
Is your progress at translating a vision into a reality less than expected? Or maybe you're worried about the sustainability of the progress that is being made? We know that your employees and volunteers are essential to fulfilling your mission and achieving your vision and we can partner with you to work through whatever challenges you are facing. This might include developing strategies to attract and retain the right people, designing of jobs and organizational structures, assessing the state of your culture, ensuring that leaders are being developed to be successful in the present and in the future, or even working through a difficult but necessary end to an employment relationship. We don't profess to have all the answers, but we can offer you the wisdom we've gathered from 20 years of HR leadership experience and our passion for supporting organizations to make a lasting impact on those they serve.